Fast lead response
We engage every new inquiry within minutes, ask the right questions, and identify who's truly a good fit.
We Sell, You Grow
A professional sales team that works under your brand.
Second Mile Solutions runs your entire residential sales process — fast lead response, consultative guidance, design, follow-up, and closing — so you can stay focused on building.
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Most builders don't lose deals for lack of leads. They lose them to slow responses and stalled follow-up. We remove the sales burden — without sacrificing quality or control.
What We Do
A complete sales operation, run for you.
Consultative guidance
We guide homeowners through the decision with clarity and honesty. Education, never pressure.
Design & proposal coordination
We turn site data into polished designs and proposals — reviewed and approved by you before anyone sees them.
Follow-up that closes
We don't just send quotes — we walk customers through them and follow up intentionally, reducing stalled deals.
Reporting & visibility
Monthly performance reporting plus a live sales scorecard you can check any time, on any device.
A branded sales platform
A complete sales technology stack — CRM, pipeline automation, call tracking, and dashboards — built and managed for you.
The Model
You pay for results, not headcount.
Building an in-house sales team is expensive, inconsistent, and hard to scale. SMS gives you a proven one that's tied to the same thing you care about — projects sold.
Lower overhead
No payroll headaches
No salaries, benefits, onboarding, or sales-turnover to manage.
Owner freedom
Back to leading
Step out of day-to-day selling and back into growth and quality control.
Scalable capacity
Grow on demand
Add sales capacity instantly as lead volume rises — without hiring.
Brand protection
Always your name
Every interaction reflects your values, pricing, and reputation — never a call center.
Total visibility
Nothing hidden
Track every lead, proposal, and signed contract in real time.
Aligned incentives
We grow together
Performance-based by design — when you win, we win.
Proven in the field
SMS runs the residential sales operation for River Pools of Virginia — a four-time Pool & Spa News Top 50 Builder in America with multiple international design awards.
If we can sell for one of the best, we can sell for you.
Built for your trade
Specialists in high-ticket residential pools.
We focus on complex, high-value fiberglass pool projects — the kind where the buying experience makes or breaks the sale.
- Sell with education, not pressure — protecting your reputation on every call.
- An extension of your company, not an outsourced call center.
- Systems built by contractors, for contractors.
River Pools of Virginia
Join the Team
Build a career on the second mile.
We're building a distributed team of professionals who believe great selling is great service. If that's you, we'd like to meet.
Guide
The voice of the experience — you respond fast, qualify homeowners, and guide them to confident decisions with honesty and care.
Designer
You turn site data into designs and proposals homeowners fall in love with — accurate, beautiful, and ready for approval.
See yourself in one of these roles?
Introduce yourself below — choose "Join the team" on the form.
Get in touch
Let's see if we're a fit.
We work with a limited number of contractors to protect quality and results. Tell us about your business — or your interest in joining the team — and we'll be in touch.